MEDICAL TRANSPORTATION SUPPORT

Help customers get the most important destinations safely and effortlessly

What to Expect As An Agent

• Serve as an extension of the client in helping connect individuals with the transportation needed to fulfill their medical needs.    

• Interact with customers and providers, answering questions related to the appointment in question.  

• Interact with a wide demographic, providing an exemplary level of customer service.

Capabilities of Top Performing Agents for this Program

• Deliver fluent written and verbal English
  

• Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
  

• Skill and efficiency in writing and verbal communication
  

• Knowledgeable, friendly, and eloquent customer service
  

• Showcasing expert sales techniques and ability to overcome customer objection

Equipment Requirements

*No Chromebooks are not capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.
64 GB total Hard Drive or higher. 
4 GB of RAM or better
USB VoIP Headset.
Windows 10
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload
 

 
**Any other equipment needed will be advised of upon enrollment**

Available Hours:

 Monday-Friday 7 am-8 pm EST

**No Weekends***

Client requests agents service 20 hours per week, (4 hours) required on Monday

 Starting Pay: $13.50 per hour